T-LC Tech is an information technology services provider with deep expertise in cyber security, cloud and customer relationship management.
Our comprehensive technology solutions mitigate risk, support operational excellence, and allow companies to focus on mission critical activities that increase profits.
Managing the requirements definition for Sales force Automation, Marketing, and Service business solutions.
Envisioning and mapping business models and prototyping future states.
Designing functional and technical specifications for multiple vendor solutions in a variety of client industries.
Building very complex Customer Relationship Management (CRM) solutions using multiple tools and leading technologies.
Testing very complex solutions using automated tools for functional, user, acceptance, integration, and performance validation.
Training large and diverse user populations on all aspects of system operation, maintenance, and troubleshooting.
Supporting operations for global systems with monitoring and reporting service level metrics.
Customer Relationship Management (CRM) Advice and Research
Needs analysis and requirements definition
Product selection and verification
Sales force Automation Solution
Contact Center / Service Solution
Field Service Solution
CRM System Implementation, Upgrade, Integration
- 518210 Data Processing, Hosting and Related Services
- 541512 Computer Systems Design Services
- 541511 Custom Computer Programming Services
- 541519 Other Computer Related Services
- 541611 Administrative/General Management Consulting Services
- 611430 Professional and Management Development Training